Deliver Method

Dear Customers, to lot of countries can choose more kind of forwarders. In Europe GLS, DHL, DPD, UPS. For Worldwide shpiing DHL or UPS. After place order will be informed about logistic process, can receive email messages and SMS from us and from forwarder you choose.  

GLS "delivery to adress" https://gls-group.com/ - forwarder for Europe customers only. Economical good quality service, with Email and SMS notifications. Delivery time 2-4 work days. One package up to 31,5 Kg.

DPD Private "delivery to adress" We are DPD - DPD - forwarder for Europe customers only. Economical good quality service, with Email and SMS notifications. Delivery time 2-4 work days. One package up to 31,5 Kg.

DPD Pickup "delivery to Pick up points" We are DPD - DPD - forwarder for Europe customers only. Economical good quality service, with Email and SMS notifications. Delivery time 2-4 work days. One package up to 20 Kg.

DHL Economy - https://www.dhl.com/ - High quality forwarder, Road (truck) freight for Europe customers only. Economical good quality service, with Email and SMS notifications. Delivery time 2-4 work days. One package up to 40 Kg.

DHL Express Worldwide - https://www.dhl.com/ High quality forwarder, Air freight for entire World customers. Hihg quality expres service, with Email and SMS notifications. Delivery time 2-4 work days. One package up to 40 Kg. 

UPS Economy - https://www.ups.com/ - High quality forwarder, Road (truck) freight for Europe customers only. Economical good quality service, with Email and SMS notifications. Delivery time 2-4 work days. One package up to 40 Kg. 

UPS Express Worldwide - https://www.ups.com/ -High quality forwarder, Air freight for entire World customers. Hihg quality expres service, with Email and SMS notifications. Delivery time 2-4 work days. One package up to 40 Kg. 

By Email: If you order goods marked "digital distribution", you will receive a key by email after paying for the order after approx. 30-60 minutes, please be patient, process is automated.

 

Payment Methods:

Instant Payment - Comgate Payment Gateway - Visa, Mastercard, Apple Pay, Google Pay, PayPal, Bank Buttons, QR Payment, Deferred Payments, Installment Payments

A very convenient and secure payment method, payment is made immediately, so the goods are shipped immediately if they are in stock. If you order goods with the "Date of Delivery" red icon, will be in stock in the near future, your payment will be deducted after processing your order and the goods will be shipped only when we have them in stock. Comgate payment gateway (the most modern application of the Visa and MasterCard card associations. and many other payment methods.

- payment card details are entered directly to the processing bank

- the merchant does not have access to payment card details

- data transfer takes place via the secure HTTPS protocol, which encrypts this information

- the presence of the Verified by Visa logos of the Visa card company and the MasterCard SecureCode logo of the MasterCard card company guarantees secure payment in the online store.

 

Bank Transfer: after order you will receive Proforma Invoice with Payment Instruction.

IBAN = CZ3420600000000001136903

BIC / SWIFT:CITFCZPPXXX

Bank Name: CITFIN, SPORITELNI DRUZSTVO

RADLICKA 751/113E 158 00 PRAGUE 5 CZ

 

Payment Invoice (Terms with due date): 

This payment method is intended exclusively for the B2B segment. We allocate credit based on requests from the merchant. Customers are insured with Atradius and are assigned a limit approved by the insurance company.
We would like to point out that in the event of non-compliance with the due date stated on the invoice, we will charge you interest on late payment in the agreed amount of 0.025% for each day of delay.

 

Order Cancellation and failure to collect shipment:

You can cancel your order until you receive an email from us with the issued invoice. After that, it is no longer possible to stop the logistics process.

In case of non-acceptance of the shipment, you expose yourself to possible invoicing of failed transport, unnecessary logistics process. This process consists of the average costs incurred for transport, packaging and personnel costs, the current amount is 4-12 EUR incl. VAT (according to the amount of the transport fee). We reserve the right not to accept further orders until payment of this Invoice for the failed shipping fee.